Thursday, December 15, 2011

Troubleshooting Startup Issues after configuration change on IBM x3550M2


IMM or system fails after configuration change or IMM reboot -IBM System x3550 M2,
x3650 M2.
Symptom
After changing the hardware configuration of System x3550 M2 or System x3650 M2, most often when
adding options such as memory, hard drives, and Central Processing Units (CPUs), the system may
become unresponsive after about 30 minutes.
Some cases prevented the box from powering on again, and in some cases, power on was possible, but
network connectivity to the Integrated Management Module (IMM) was not possible. The issue may
also occur when rebooting the IMM while the system is powered on with certain hardware
configurations.
Affected configurations
The system may be any of the following IBM servers:
· System x3550 M2, type 4198, any model
· System x3550 M2, type 7946, any model
· System x3650 M2, type 4199, any model
· System x3650 M2, type 7947, any model
The following system firmware level(s) are affected:

· IMM firmware versions older than YUOO24I (version 1.04)
Solution
A fix was provided in IMM firmware yuoo24I (version 1.04).
All users of System x3550 M2 and System x3650 M2 should update to this IMM firmware or later to
avoid the possibility of replacing the system board.
The file is available from the 'Software and device drivers IBM
System x' web site at the following URL:

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